Privacy Policy

Last Updated: January 2025

Introduction

EmergencyWaterDamages.com ("we," "our," or "us") operates as a referral service connecting homeowners with licensed water damage restoration professionals. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Information You Provide

  • Contact information (name, phone number, email address)
  • Property address and location
  • Description of water damage emergency
  • Preferred contact times and methods

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Connect you with licensed water damage restoration professionals in your area
  • Facilitate communication between you and service providers
  • Improve our website and services
  • Send service-related communications
  • Comply with legal obligations

Information Sharing

We share your contact information and service request details with licensed restoration professionals in our network who service your area. These professionals are independent contractors who operate their own businesses.

We may also share information with:

  • Service providers who help us operate our website
  • Law enforcement or regulatory agencies when required by law
  • Business partners with your consent

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where we rely on consent for processing

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at the phone number listed on our website.