Terms of Service

Last Updated: January 2025

Agreement to Terms

By accessing or using EmergencyWaterDamages.com (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

Description of Service

EmergencyWaterDamages.com is a referral service that connects homeowners experiencing water damage emergencies with licensed, independent water damage restoration professionals. We do not provide restoration services directly.

Key Points:

  • We are a referral platform, not a restoration company
  • All service providers are independent contractors
  • We do not employ or directly control service providers
  • Service providers set their own pricing and terms

Use of Service

Eligibility

You must be at least 18 years old and have the legal authority to enter into contracts to use our Service.

Permitted Use

You agree to use the Service only for:

  • Legitimate water damage emergency situations
  • Obtaining referrals to restoration professionals
  • Lawful purposes in compliance with all applicable laws

Prohibited Use

You may not:

  • Provide false or misleading information
  • Use the Service for spam or solicitation
  • Attempt to circumvent our referral system
  • Interfere with the Service's operation
  • Violate any applicable laws or regulations

Referral Process

When you contact us, we will connect you with one or more licensed restoration professionals in your area. These professionals will contact you directly to discuss your needs and provide estimates.

No Guarantee of Service

While we strive to connect you with qualified professionals quickly, we do not guarantee:

  • Availability of professionals in your area
  • Specific response times
  • Quality of work performed by independent contractors
  • Pricing or cost estimates

Compensation Disclosure

We may receive compensation from restoration professionals for successful referrals. This compensation does not affect the pricing you receive from service providers.

Relationship with Service Providers

All restoration professionals in our network are independent contractors. We do not:

  • Employ or supervise service providers
  • Control how they perform their work
  • Set their pricing or terms of service
  • Guarantee their work or services

Disclaimers

No Warranty

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.

No Liability for Service Provider Actions

We are not responsible for the actions, work quality, pricing, or conduct of independent service providers. Any disputes should be resolved directly with the service provider.

Limitation of Liability

To the maximum extent permitted by law, EmergencyWaterDamages.com and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or interactions with service providers.

Indemnification

You agree to indemnify and hold harmless EmergencyWaterDamages.com from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Dispute Resolution

Direct Resolution

Service-related disputes should be resolved directly with the restoration professional who performed the work.

Arbitration

Any disputes with EmergencyWaterDamages.com shall be resolved through binding arbitration in accordance with applicable arbitration rules.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of modified Terms.

Termination

We reserve the right to terminate or suspend access to the Service at any time, without notice, for conduct that violates these Terms or is harmful to other users or our business.

Governing Law

These Terms shall be governed by and construed in accordance with applicable federal and state laws, without regard to conflict of law provisions.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us using the phone number listed on our website.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EmergencyWaterDamages.com regarding use of the Service.